The problem with most traditional e-commerce systems is that they rely upon 3rd party solutions which can prove to be an expensive route to market. In addition 3rd party solutions never quite offer the level of integration that the back office system could support. With disparate “off line” solutions there tends to be a degree of duplication of effort in trying to keep the back office data in line with the database on the web site.
With Trade Portal and Retail Portal from Blue Rock this all stops.
Effectively the Portal solutions from Blue Rock extend your back office Intact or Microsoft Dynamics solution to the end user and provides real time on line access to enable trade and retail business to be conducted via the web. Any changes made on your back office system are instantly reflected in your web site, eliminating duplication of effort and the reliance upon a 3rd party to update your data. Pricing, product descriptions and extended descriptions, product groups and categories, pictures and technical information can be contained and maintained within the back office system - all of which is displayed via the portal.
With Trade Portal your customer can be set to trade within their agreed credit limits and are offered their discount and trading terms. The customer also has access to their purchase history and can even download signed proof of deliveries, copy invoices and existing quotations that have been generated by your sales department.
Full, secure access is also controlled by account settings contained within your Customer Relationship Modules within the back office software.
As the name suggests, Retail Portal is targeted towards the consumer and provides them with secure SSL 128 Bit Encryption to protect them on line. The consumer is presented with a typical shopping basket interface and can check out using their credit card on an in built payment gateway , Paypal or Google Checkout.
Both Trade and Retail solutions incorporate content management enabling you to keep your web site “fresh” with news stories, updates and customer information. Optional facilities exist such as on line chat (which puts your customer directly in touch with your sales team), user product reviews and ratings and integration to carrier systems for live tracking of deliveries.
Trade Portal and Retail Portal from Blue Rock provides you with an affordable, effective e-commerce solution for all areas of your business that is simple and quick to maintain.
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